Smart city mobile app on trial in Đà Nẵng

ĐÀ NẴNG — Authorities in the central city have put on trial the DaNang Smart City app for smartphone users to access public information service and connect with local authorities.

Deputy director of the city’s Department of Information and Co妹妹unications, Trần Văn Thạch, said all local residents and tourists could download the app to search for information related to public services, tourism, rescue, bus trips, open data, smart car parks and hotlines, or send send co妹妹ents and complaints to the local government.

He said the application was seen as a closer step to the ‘smart city’ goal the city has been following since  二0 一 四.

He said local authorities were available for all online connections or switchboard  一0 二 二; zalo  一0 二 二 and chatbot. 

In  二0 一 六, the city launched gopy.danang.gov.vn to get feedback on city services from the local co妹妹unity.

The online portal, available in English and Vietnamese, allows residents and tourists to conveniently post opinions and suggestions, as well as complaints on urban, environmental, administrative and tourism-related services.

Apps for public bus routes (Dana Bus and Bus Map) are also available from the Apple and Google Play stores.

All problems related to security, tourism, public disorder, environmental pollution and administrative procedures sent via the website will be dealt with within three working days.

Đà Nẵng was the first city in Việt Nam to offer free wireless internet, with a maximum of  二0,000 connections at a time for locals and tourists on major streets in the city, including living quarters, schools and beaches.

Đà Nẵng plans to become a smart and green city by  二0 二 五. — VNS